Returns Policy

Return by post - From £2.50

Register your return HERE.

All you need is your order number and email address to register your return.

No printer? No problem! Printer less options available. Returns can take up to 10 days to reach our warehouse and a further 3-5 days to show in your account.

Shapewear is non-returnable for hygiene reasons.

Please contact Customer Care by clicking here.

The item I have received is Damaged/ Faulty/ Not What I Expected

We’re sorry that there is a problem with the quality of your purchase. If your item arrives, faulty or damaged or is not the item that you requested please take the item and despatch note to any of our stores and we will be happy to help.

Alternatively please contact our Customer Care Team and provide the details of the issue so that we can help you. Please be aware we will ask for an image / video of the faulty or damaged item to help speed up the resolution.

In some cases, we may need to send the item to our inspection team for assessment to establish if a manufacturing fault is present, then depending on the result we may offer a refund.