Make a Return

Return by post - From £2.50

Please get in touch with us via our "contact us" page to start your return.

The item I have received is Damaged/ Faulty/ Not What I Expected

We’re sorry that there is a problem with the quality of your purchase. If your item arrives, faulty or damaged or is not the item that you requested please take the item and despatch note to any of our stores and we will be happy to help.

Alternatively please contact our Customer Care Team and provide the details of the issue so that we can help you. Please be aware we will ask for an image / video of the faulty or damaged item to help speed up the resolution.

In some cases, we may need to send the item to our inspection team for assessment to establish if a manufacturing fault is present, then depending on the result we may offer a refund.